Shipping & Orders
How long will it take to receive my order?
Ship times vary based on location but typically arrive within 5-7 business days. Please note that all orders take up to two days to process, after which your tracking number will be created and available for tracking. You can also track your order th
I selected Free Shipping for my order to Alaska/Hawaii, but my tracking hasn't updated. Is my package delayed?
Packages shipped via standard Free Shipping to Alaska and Hawaii travel via USPS which can take up to 3 weeks for total processing and transit. If you need your items sooner, we recommend selecting an expedited shipping method at checkout. If your o
How do I cancel my order?
You will have the option to cancel your order within your confirmation email. You may also contact our customer service team at [email protected]. Please include your order number and the reason for cancellation in your message. Orders can only be c
How do I apply promo/discount codes?
To apply a promo or discount code:. • Proceed to checkout and enter your code in the ['Discount Code'] field. • Click ['Apply'] to see your new total before finalizing your order. • Only one code can be used per order. If you’re having trouble enteri
How do I cancel my order?
You will have the option to cancel your order within your confirmation email. You may also contact our customer service team at [email/phone #]. Please include your order number and the reason for cancellation in your message. Orders can only be canc
How do I track my order?
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in
What do I do if my item(s) arrives damaged?
We’re sorry your item(s) have damage!. Some items break during shipment. We’ll do our best to help. Please email our team with an image of your damaged item for further assistance. While we may not be able to guarantee your exact order is replaced du