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Returns, Exchanges & Refunds

How do I start a return?

If you purchased your item through Amazon, all returns, exchanges, and refunds must be processed directly through your Amazon account. Please log in to Amazon, navigate to Your Orders, and select Return or replace items to initiate your request.

What’s your return policy?

To learn more about our return or exchange policy please follow the below link.  https://www.naboso.com/pages/refund-policy

When will I get my refund?

Once your return has been received and processed, you will be notified via email when the refund has been issued. Please allow [3-5] business days for the refund to reflect in your account.

Do you offer refunds or exchanges?

If you have purchased a product from Naboso directly via our website https://www.naboso.com there is a 30-day return or 60-day exchange or store credit option from the date of purchase. In order to qualify for a return:. - Insoles cannot be cut or al